FAQ
How do I order my decoration?
Place your orders through our online store. To do this, create your professional account before your purchases, in order to keep your order history in just one click!
Are the decorations to assemble yourself?
The majority of our products are already assembled and ready to be installed in your interiors. But some come in several pieces to assemble. If this is the case, you will find this information in the product description and instructions will be provided.
How is my decoration delivered?
It takes 5 working days for delivery time for all products already in stock. (*)
For any other project, please note an additional deadline and on request. (**)
(*) Limited quantities (**) Free delivery from 500€ of purchases
Is it possible to personalize existing decorations in the store?
Each object is made by hand, so it is possible to customize them. Personalization of products must be subject to a request made by email. Please indicate the desired color(s) and any writing element as well as its color.
Is it possible to create your own life-size decorative object?
Do you want to make a new decorative object?
Imagine it with all the details necessary for a good understanding of the project. These may include dimensions, materials, colors, plans and drafts, inspiration images, highlighting functionalities, specificities, etc.
We study each proposal and a project feasibility response will be provided. provided within 24 hours and a quote will be provided within 4 to 5 working days.